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Contact Us

Thank you for your interest in totalElement! Based just outside Denver, Colorado, we are committed to providing the highest level of customer service. Need help placing an order or have a question about an existing order? Contact us, we'll be happy to help.

Need help with your order or have a general question?
Check out our order status and frequently asked questions section. If you can't find the answer to your question, please let us know and we'll be happy to help.

Order Status FAQ


Get in Touch with Us

Email is usually the best way to get in touch. Click the button below to send us a message and we'll get back to you within 24 to 48 hours. 



Shipping Policy
All orders placed Monday thru Friday before 1:30pm Mountain Standard Time will be shipped the same day.

Phone
1 (855) 328-2822 (Monday thru Friday, 9am to 5pm Mountain Standard Time)

Mail
Returns can be sent back to us at the following address. Please allow 7 to 10 business days for processing.

totalElement Returns
8547 E Arapahoe Rd, Unit J164
Greenwood Village, CO 80112
United States