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  • FAST SHIPPING
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Privacy policy

Privacy Policy 

This Privacy Policy (the “Policy” or the “Privacy Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from totalElement.com (the “Site”) which is owned and operated by Element Magnets, Inc. doing business as totalElement (“totalElement”). This Policy may be updated at any time by totalElement. totalElement will provide notice of materially significant changes to this Privacy Policy by posting notice on the Site. By using the Site, you agree to all terms in this Privacy Policy and the Terms of Use, which is incorporated by reference. All capitalized terms not defined in this Policy will have the definition as stated in the Terms of Use.

PROTECTING YOUR PRIVACY
totalElement makes all attempts to protect your private information. totalElement will not share your personal information with third parties for marketing purposes without your prior consent except as outlined in this Policy. totalElement may provide links to third party websites, which may have different privacy practices. totalElement is not responsible for, and does not have any control over, the privacy policies of those third-party websites, and encourages all users to read the privacy policies of each and every website visited. 

USE OF SITE AND/OR APPLICATION BY MINORS
totalElement does not knowingly collect any information from persons under the age of 13 years of age. To make purchases from totalElement, you must be over the age of 18.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

•    “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies to help us identify and track visitors, their usage of our websites, and their website access preferences. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Site, with the drawback that certain features of our Site may not function properly without the aid of cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
•    “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web logs help totalElement diagnose problems with our server, to administer the Site, and to otherwise provide totalElement’s products and service to you. 
•    “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

totalElement sometimes collects your email address, for purposes such as sending confirmation emails, authenticating your accounts, sending information about products and specials listed for sale, and sending information about items that you purchase. By submitting your email to the Site, you consent to emails 
from totalElement.

totalElement sometimes collects your phone number for account authentication purposes and questions about your purchase. By submitting your number to the Site, you agree to waive any rights under the Do Not Call laws in your state and/or country and consent to calls from totalElement.

totalElement may receive your credit card information if necessary for any reason by totalElement from our credit card processor.

totalElement may collect personal information if you provide it in feedback or comments or if you contact totalElement directly. Any information posted on the Site is not confidential. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

DATA TOTALELEMENT STORES
All information posted to this Site, including account and purchase information, is stored in totalElement’s database, even after "deletion," and may be archived elsewhere. 

totalElement’s web logs and other records are stored indefinitely. This may include the products and services you purchased from the Site and your browsing history. However, totalElement cannot guarantee access to these records by third parties, including you, for more than seven business days after the original information was submitted.

Although totalElement makes good faith efforts to store the information in a secure operating environment that is not available to the public, totalElement cannot guarantee complete security. 

totalElement may store information in an off-site location, which may or may not be located in the United States and may not be bound by the laws of the United States.

Archiving and display of the Site’s webpages by search engines and other sites
Search engines and other sites not affiliated with totalElement - including Google.com, Bing.com and Yahoo.com - archive or otherwise make available totalElement’s webpages. totalElement has no control over third-party archiving and search engine sites and cannot guarantee the accuracy of any information stored by search engine sites.

HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
totalElement may disclose information about you if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. totalElement may disclose information about you to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use; respond to claims that any posting or other content violates the rights of third parties; or protect the rights, property, or personal safety of totalElement, its owners, employees, or the general public.

totalElement may disclose information about payment information if there is a dispute over payments made to totalElement.

totalElement may disclose your information to third parties for use by totalElement. This may include disclosure to email marketing providers to provide targeted marketing for our users. If you do not wish to receive email marketing from totalElement, you will have the option to unsubscribe from the service.

totalElement may also disclose your information to other business entities, should totalElement plan to merge with or be acquired by that business entity.

In addition, we share your Personal Information with third parties to help us use your Personal Information, as described in this Policy. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

As described above, we also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records. This information may be kept indefinitely.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Element Magnets, Inc.
7318 S Revere Parkway, Unit A2
Centennial, CO, 80112
United States