FREE SHIPPING U.S. >= $10 FREE SHIPPING ON ALL U.S. ORDERS OF $10 OR MORE
EASY RETURNS
SAME DAY SHIPPING
FREE SHIPPING ON ALL U.S. ORDERS OF $10 OR MORE
  • EASY RETURNS
  • SAME DAY SHIPPING
  • FREE U.S. SHIPPING $10+ FREE SHIPPING ON ALL U.S. ORDERS OF $10 OR MORE
  • EASY RETURNS
  • SAME DAY SHIPPING
* Customers must select the Standard Shipping option during checkout in order to receive Free Shipping. If you select Priority or Overnight Shipping additional charges will apply. Not valid on international shipments.

totalElement Return Policy

We understand that finding the perfect magnet for your application often requires some trial and error. If the magnets you've purchased don't work for any reason, you may return them within 30 days of receiving the order for a full refund of the merchandise cost. Gift cards are not eligible for return. In addition, shipping costs are generally non-refundable and will be deducted from your refund.

Please note that neodymium magnets are prone to breaking due to mishandling. We will not accept returns on magnets that have been damaged due to improper handling, or that show signs of wear. In addition, custom orders are not eligible for return unless the products do not meet the original specifications.

In the unlikely chance you receive a faulty or damaged product, please contact us and we will replace the broken item(s).

Refunds will be issued to the original payment method, excluding shipping costs.  Please allow up to two weeks to process your return.

We offer two easy ways to complete your return:


Print a Prepaid Return Label

The cost of the return shipping label will be deducted from your refund. 

Print Prepaid Label

 

Return on Your Own

Purchase your own postage and insurance and return to the following address. Be sure to include your order number for faster processing.


Element Magnets Inc.
7318 S Revere Parkway, Unit A2
Centennial, CO 80112
United States