Sales Tax Information
Short answer
totalElement may be required to collect sales tax on your order. The rate is based on your shipping address. If your business or institution is tax-exempt, send us a valid exemption certificate before you order. We update your account within one business day and can’t refund sales tax after an order is placed.
How to Set Up a Tax Exemption
- Get the right form. Use your state’s exemption certificate (or a multistate form your state accepts).
- Fill it out completely. Include your state-issued tax ID or exemption number. If the form asks for a description of exempt items, complete that section. Sign it if a signature is required.
- Send it to us through our secure contact form before placing your order.
- Watch for confirmation. We update your account within one business day, then you can order tax-free.
What We Can and Can’t Accept
| Document | Accepted? |
|---|---|
| Completed, signed state exemption certificate | Yes |
| IRS determination letter | No |
| Form W-9 | No |
| State-issued permit or license on its own | No |
Send Your Certificate First
State law requires us to have your certificate on file to remove sales taxes from your order. We can’t refund sales tax retroactively, so please set up your exemption before ordering.